Professional Service
Competent. Fast. Reliable.
🔧 Maintenance & Inspection
Regular maintenance ensures the longevity and optimal performance of your GREMAC machine. Our certified service technicians carry out comprehensive inspections:
- Preventive maintenance programmes
- Wear part inspection and replacement
- Lubrication according to manufacturer specifications
- Functional testing of all components
- Digital maintenance report
🛠️ Repair
In case of faults or defects, our specialists are quickly on site. As the manufacturer, we know every machine inside out:
- Fault diagnosis by trained technicians
- Repair with original spare parts
- Hydraulic, electrical and mechanical service
- Frequency inverter programming (SEW/Invertek)
- Overhaul and refurbishment
🎓 Training
Maximise the efficiency of your machine with our hands-on training programmes:
- On-site operator training
- Machine handover instruction
- Remote control and operation training
- Maintenance training for your technical team
- Safety briefings
📞 Support Hotline
Our technical support team is available to help with questions and problems – quickly and easily:
- Phone & WhatsApp: 09073-4039870
- Email: service@gremac.net
- Initial telephone diagnosis
- Remote support for control questions
- Spare part identification via photo
🚨 Emergency Service
Machine downtime means production standstill. Our emergency service minimises your downtime:
- Fast response times
- Emergency spare part supply
- On-site deployment by arrangement
- Prioritised processing
- Loan machines subject to availability
📋 Maintenance Contracts
Ensure the availability of your machine with a customised maintenance contract:
- Scheduled maintenance intervals
- Priority appointment booking
- Discounts on spare parts
- Annual major inspection
- Dedicated contact person
Handover Confirmation
Register your GREMAC machine for warranty coverage. Simply fill out the form online after handover and commissioning.
Register now →Warranty Claim
Report a warranty case for your GREMAC machine. We will process your claim as quickly as possible.
Submit claim →Request Service
Contact us for individual advice or to arrange an appointment.
📞 09073-4039870
